14.
“My mom has chronic health conditions, but she always yells and curses at the patient care techs in the ER. These techs aren’t equipped to de-escalate conflict, so they often yell back at her, and then she tries to act like they started it.”
“At first, I would try to explain that she has panic disorder and was probably having a panic attack, but then I realized she was also making up rumors about how rude the patient techs and nurses are, so I gave up. For all I care, they can write ‘difficult patient’ in her chart everytime she’s there.
She was never like this when I was growing up, but my stepdad screamed at everyone, and my grandfather was a massive ‘Karen,’ so I guess she feels like she has to ‘step up’ since they aren’t around to do it for her anymore.”
