Vinyl Me, Please, the troubled online vinyl record subscription service, has found new ownership a month after the platform filed for bankruptcy.
VNYL Inc, whose other brands include VNYL and Vinylbox, hopes to revive a brand formerly loved by vinyl collectors that has struggled heavily, as the Denver-based platform was facing numerous complaints that it wasn’t fulfilling orders or issuing refunds on purchases, according to The Denver Post. Vinyl Me, Please subsequently confirmed it was entering liquidation. Under the VNYL umbrella, Vinyl Me, Please will be run by VNYL CEO Nick Alt and president Emily Muhoberac.
In a statement, Alt said the company was focused on winning back customer trust and “restoring [VMP’s] true form as the ‘Best Damn Record Club.’” The company said it would be “honoring past obligations” to customers “and delivering on the promise of premium vinyl experiences.”
“We have big plans to grow this community and welcome a new generation of collectors,” Alt said. “But first, we have to do right by the customers who built it. That means making things right, listening closely, and proving—through action—that VMP is still worth believing in.”
VNYL said that with VMP joining the company’s portfolio, the platform will get access to VNYL tech to create “a more efficient, responsive, and sustainable business.”
“Vinyl customers deserve a white glove experience and that’s far from what they’ve gotten recently,” Muhoberac said in a statement. “We intend to do that by getting back to the fundamentals of VMP with a great customer experience.”
